EAC Fire and Security

Fire Alarm Servicing

Regular fire alarm servicing is essential to ensure your system works correctly when it matters most. A poorly maintained fire alarm system can lead to false alarms, system failures, or non-compliance with fire safety regulations.

At EAC Fire & Security, we provide professional fire alarm servicing, maintenance, and testing for commercial properties, residential blocks, HMOs, and industrial sites across Dorset and Hampshire.

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A laptop displaying a software configuration window sits in a corridor near a fire alarm control panel, a water fire extinguisher, and a yellow stepladder during fire alarm servicing.

EAC Fire and Safety - Maintenance & compliance checks

Why Fire Alarm Servicing Is Important

Your fire alarm system is your first line of defence in an emergency. Without regular servicing, components can fail without warning.

Routine servicing ensures:
• Early detection of faults before they become critical
• Reliable operation during a fire
• Reduced false alarms
• Compliance with fire safety legislation
• Protection for occupants, property, and business continuity

How Often Should Fire Alarms Be Serviced?

Fire alarm systems should be serviced at least every 6 months by a competent engineer. Higher-risk buildings may require quarterly servicing.

In addition:
• Weekly user tests should be carried out on a rotating basis
• Any faults should be addressed immediately
• Systems should be inspected after any alterations or upgrades

A ceiling-mounted fire alarm light fitting base with exposed blue, brown, and bare wires connected to labelled terminals.
A person reaches up with a long-handled tool to perform fire alarm servicing by testing a smoke detector on the ceiling.

What’s Included in Our Fire Alarm Servicing

EAC Fire & Security provides thorough, compliant servicing of all types of fire alarm systems, including conventional, addressable, and wireless systems.

Our servicing includes:
• Inspection of the control panel and system configuration
• Testing of detectors, call points, and sounders
• Battery and power supply checks
• Fault finding and system diagnostics
• Cleaning of detectors where required
• Verification of system cause and effect
• Logbook updates and compliance certification

We ensure your system meets all current British Standards and operates reliably.

Legal Requirements

Fire alarm systems must be maintained in accordance with BS 5839-1 (commercial systems) and BS 5839-6 (domestic and residential systems).

The Responsible Person has a legal duty under the Regulatory Reform (Fire Safety) Order 2005 to ensure fire alarm systems are:
• Properly maintained
• Tested regularly
• Fully operational at all times

Failure to maintain your system can result in enforcement action, fines, or prosecution.

Types of Systems We Service

We service a wide range of fire alarm systems, including:
• Conventional fire alarm systems
• Addressable fire alarm systems
• Wireless fire alarm systems
• Multi-zone and large-scale systems
• Systems integrated with AOV or smoke control

Fire Alarm Servicing FAQs

How often should a fire alarm be serviced?

Fire alarm systems should be serviced at least every six months in line with British Standards. Some higher-risk buildings may require more frequent servicing.

Yes. Under the Regulatory Reform (Fire Safety) Order 2005, fire alarm systems must be properly maintained and kept in working order at all times.

What happens during a fire alarm service?

An engineer will test detectors, call points, sounders, control panels, and backup batteries. The system is checked for faults and compliance, and a service report is provided.

Can you service all types of fire alarm systems?

Yes. EAC Fire & Security services conventional, addressable, and wireless fire alarm systems across a wide range of property types.

What if a fault is found during servicing?

Any faults will be identified and explained in the report. We can carry out repairs or provide a quote to rectify the issue quickly.

Do I need to keep records of servicing?

Yes. Fire alarm servicing records must be kept as part of your fire safety logbook and may be required during inspections or audits.

Can you set up a maintenance contract?

Yes. We offer ongoing maintenance contracts to ensure your fire alarm system is serviced regularly and remains fully compliant.

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Contact Us For A Free Quote

If you’re looking for a reliable fire alarm system service, look no further!