EAC Fire & Security was recently contacted by a property manager responsible for a small block of flats on Richmond Park Road in Bournemouth. The residents had reported complete failure of the existing intercom systems — a major concern for both convenience and security.
Site Investigation and Diagnosis
Upon arrival, our engineers carried out a full investigation into the fault. The building had two separate intercom systems serving multiple flats, both of which had failed due to age-related wear and wiring issues.
After assessing the situation and consulting with the property manager, we recommended removing both legacy systems and upgrading to a single, unified solution that would streamline operation and future maintenance.
New Videx System Installation
We supplied and installed a new 4-way Videx intercom system — a reliable and modern audio entry solution that integrates seamlessly across all four flats. The new system offers:
- Simple push-button operation
- Clear two-way audio communication
- Centralised wiring for cleaner infrastructure
- Sleek, updated handsets in each flat
This setup not only resolved the reliability issues but also simplified future servicing with a single, consistent system across the entire building.
Why Upgrade?
Many older intercom systems suffer from cable degradation, inconsistent signal quality, and difficulty sourcing compatible parts. Upgrading to a modern solution like Videx ensures:
- Long-term reliability
- Improved resident safety
- Ease of access for deliveries and guests
- Lower ongoing maintenance costs
Before and After
We’ve included before and after photos of the old Fermax and Videx setup and the newly installed replacement. The results speak for themselves — both in terms of aesthetics and performance.
Before:
After:
Need a similar upgrade?
If you’re managing a block of flats, HMO, or any multi-resident building with outdated entry systems, EAC Fire & Security can help. We work across Bournemouth, Poole, and the surrounding areas, delivering smart intercom upgrades that keep your properties secure and your residents happy
