Fermax entryphone system upgrade panel mounted on a brick wall with buttons for flats 1 to 12 and a trades entrance button.

Intercom System Upgrade in Queens Park, Bournemouth

At this block of flats in Queens Park, Bournemouth, we recently carried out a full upgrade of the communal door entry system to improve security and usability for residents.

The existing system had become outdated and unreliable, with worn components, unclear audio and a failing entry process. Our team was asked to design and install a robust replacement that would serve the 12 flats in the building while also providing simple access for trade personnel.

What We Installed

We supplied and fitted a brand new Fermax 12-button audio intercom panel with trade access at the main entrance. This system gives each flat clear audio communication and secure entry control. The trade button was configured with an internal timer to enable limited access during daytime hours, helping delivery drivers and maintenance teams enter without compromising building security.

In addition to the outdoor panel, we replaced the individual handsets inside each flat with new Fermax wall-mounted audio units. These modern units offer clear sound, simple push-button control and a sleek, space-saving design.

The wiring and control gear were fully upgraded, including:

  • New power supply unit (PSU)
  • Timed trade access controller
  • Dedicated fused spur with labelling for ease of future maintenance
  • Fully tested cabling and labelling throughout the system

Benefits of the New System

  • Improved resident security and better control of access
  • Crystal clear audio between caller and resident
  • Timed trade access for safe daytime deliveries
  • Modern, easy-to-use handsets for all 12 flats
  • Fully tested, tidy wiring and documentation for ongoing reliability

Why Choose EAC Fire & Security?

With over 13 years’ experience working on domestic and commercial properties across Dorset, we specialise in:

  • Door entry system upgrades and repairs
  • Intercoms and access control
  • Intruder alarms and CCTV
  • Fire alarm installation and servicing

We work closely with management companies, landlords and residential clients to deliver practical, high-quality solutions.

📅 Fast turnaround times
📆 Free site surveys and quotes
🏡 Dorset-based and 5-star rated

Contact us today or call 07527 265914 to find out how we can improve your property’s security.