The owners of a block of flats in Westbourne recently asked EAC Fire & Security to upgrade their ageing door-entry / intercom system. The building had an outdated entry panel and older wiring, and residents were requesting a more reliable and contemporary system that improves security, communication, and convenience.
Our job was to supply and install a new front-door intercom panel, connect internal handsets within flats, and ensure the system works reliably for all residents — while minimising disruption and re-using existing wiring where possible.
What We Did During the Upgrade
- Installed a new intercom door panel at the main entrance. We mounted a modern stainless-finish external panel (with call buttons for each flat) to replace the old, outdated unit.
- Wired internal handsets. Inside each flat we fitted audio handsets (or monitors, depending on the system), so residents can speak to visitors at the door without leaving their flat.
- Re-used existing cabling where feasible. To keep costs and disruption down, we assessed the existing wiring — where it met current standards, we reused it, updating terminations and ensuring secure connections. This retrofit approach often represents the best balance of value and performance when upgrading older block-wide systems.
- Full commissioning and testing. Once installed, we tested every call button, handset, door release mechanism, and door-release timing — ensuring the entire system works reliably for every flat.
Why an Intercom Upgrade Is a Smart Move for Block of Flats
Improved security & controlled access — With a working intercom at the front door, residents can verify who’s requesting entry before allowing access. This reduces risks of tail-gating, unauthorised entry or burglary.
Convenience for residents — No more running down stairs or cranking up from a bedroom: residents can answer the intercom from inside their flat, speak to visitors, and unlock the door remotely. That’s especially useful for deliveries, guests, or tradespeople.
Modernisation without full rebuild — By re-using sound existing wiring, you avoid the cost and hassle of full rewiring. This retrofit approach is often the most efficient route for older blocks that want security improvements without major structural work.
Adds value to the property — Up-to-date, reliable entry systems are a sought-after feature. A well-installed intercom system can enhance the appeal of a building to residents and may even influence perceived value.
Why EAC Fire & Security
At EAC Fire & Security we don’t just wire up systems — we deliver professionally designed, compliant, and future-ready solutions. Our intercom upgrades combine reliable hardware, neat installation, and full testing to ensure high performance long-term.
For the Westbourne job, we handled everything from supply, installation, wiring, testing, to commissioning — giving the building owners one point of contact and residents peace of mind.
If you manage a block of flats, HMO, or any shared building and are thinking of upgrading your door-entry or intercom system — whether audio or video — we’re here to help.
Find out more about our intercom & access control services: EAC Fire & Security – Access Control & Intercom Services
Need a free site survey or quote? Get in touch today and we’ll tailor a solution to your building’s size and residents’ needs.
