Backup Battery Replaced – External Bell Fitted – System Settings Corrected
EAC Fire & Security recently completed an intruder alarm service at a residential property in Upton, Dorset, after the homeowner experienced a system fault following a power cut.
Why the Service Was Needed
After a local power outage, the customer noticed their external alarm siren had activated unexpectedly. This indicated a failure in the alarm’s backup battery—essential for maintaining system operation during power loss.
During our investigation, we also identified:
- An incorrectly labelled zone within the system
- A mains fuse rated at 13A—too high for low-power alarm wiring
- An ageing external sounder in need of replacement
What We Did
Our team carried out a complete system health check and resolved the issues with:
New Backup Battery – Installed to ensure continued protection during power outages
Zone Labelling Correction – One zone was reprogrammed due to a mislabelled input
Free Replacement of External Bell – Provided as part of our first takeover service
Mains Fuse Downgrade – From 13A to 3A to comply with safety and wiring regulations
All works were carried out in line with manufacturer and industry standards, restoring the system to full functionality and ensuring ongoing home protection.
Time for a Check-Up?
If your alarm has triggered unexpectedly or hasn’t been serviced in a while, it could be time for a full system check.
EAC Fire & Security provides expert servicing and support for all major intruder alarm systems—whether installed by us or not.
Get in touch today for professional advice or a no-obligation visit.
