EAC Fire & Security recently carried out an intruder alarm takeover and repair at a property in Poole.
On arrival, the existing Texecom Veritas alarm panel was turned off. The customer needed the system inspected, fault found and brought back into working order so the alarm could be used properly again.
Our team powered the system back up, replaced the backup battery, inspected the wiring and carried out a full set of repairs to get the alarm healthy.
Existing Texecom Veritas Alarm Panel
The property had an existing Texecom Veritas intruder alarm system installed. These systems are commonly found in homes and small commercial properties, and in many cases they can still be serviced, repaired and maintained without needing a full replacement.
After turning the panel back on, we started by replacing the backup battery. A healthy backup battery is important because it allows the alarm system to continue operating during a mains power failure.
EAC Fire & Security provides professional intruder alarm servicing, repairs and takeovers for existing alarm systems across Poole, Bournemouth and Dorset.
Linked-Out Zone and Bell Tamper Faults
During the inspection, we found that both the zone tamper and bell tamper had been linked out.
This usually means a previous fault has been bypassed rather than properly repaired. While this may stop the alarm showing a fault at the time, it can leave parts of the system unprotected or prevent the alarm from working as it should.
Our team began by checking the detection circuits and found a wiring fault on zone 1. This fault was rectified and the zone was wired back into the alarm panel correctly.
Faulty External Bell Box Replaced
We then inspected the external bell box and found that the tamper micro switch was faulty.
The bell box was replaced with a new external sounder, which cleared the fault and restored the system protection. The new bell was smaller than the old one, so the customer provided some leftover paint from the recently painted wall.
To leave a better finish, we brushed a coat of paint behind the new bell box so the area looked tidier once the replacement was complete.
Door Contact Replaced During Walk Test
Once the main faults had been repaired, we carried out a walk test of the alarm devices.
During testing, we found that the door contact was staying closed. This meant the system was not seeing the door open and close correctly.
The faulty door contact was replaced with a new one and tested to confirm it was working properly.
Healthy Intruder Alarm System Restored
After replacing the backup battery, rectifying the wiring fault, replacing the external bell box and fitting a new door contact, the intruder alarm system was left healthy and operational.
This job is a good example of why alarm takeovers and servicing are important. In many cases, faults can be hidden, bypassed or left unresolved until the system is properly inspected by an engineer.
Alongside new alarm installations, EAC Fire & Security also provides maintenance and repairs for existing intruder alarms, fire alarms, CCTV systems, access control and security equipment.
Intruder Alarm Repairs in Poole
If your alarm system is showing faults, has been turned off, or has not been serviced for a while, EAC Fire & Security can help.
We work with existing systems from a range of manufacturers, including Texecom, Orisec, Pyronix, Scantronic and more.
Our team provides intruder alarm takeovers, fault finding, battery replacements, bell box replacements, door contact repairs and full system testing across Poole, Bournemouth and the surrounding areas.
Need Help With an Existing Alarm?
If you need an alarm takeover, repair or service, EAC Fire & Security can help get your system working correctly again.
We can inspect your existing alarm, repair faults, replace faulty parts and provide ongoing maintenance to keep your property protected.
To arrange an intruder alarm inspection or repair, please contact us through our contact page.
