EAC Fire & Security recently completed an intruder alarm repair and CCTV installation at a residential property in Hamworthy, Poole. The homeowner had an existing Texecom Premier intruder alarm system that was experiencing faults and also wanted additional security cameras installed to monitor the front and rear of the property.
Our engineers diagnosed and repaired the alarm faults, replaced several existing security components and installed two Hikvision 5MP turret CCTV cameras, giving the homeowner improved security and remote access to their cameras through the Hik-Connect mobile app.
Why Was the Work Needed?
The property already had a Texecom Premier intruder alarm installed, but the system was showing a tamper fault following the replacement of the front door.
The original door contact had been affected by the door replacement, leaving the alarm unable to operate correctly.
The homeowner also wanted improved CCTV coverage around the property, allowing them to monitor both the front and back gardens remotely.
Rather than replacing the entire alarm system, our engineers were able to repair and service the existing equipment while upgrading selected components.
Works Completed
Texecom Premier Intruder Alarm Repairs
Our engineers began by investigating the tamper fault affecting the existing Texecom Premier intruder alarm.
After inspecting the wiring, we discovered that the fault was associated with the recently replaced front door.
Fortunately, there was enough existing cable to reposition the connection without needing to run an entirely new cable.
We carefully lifted the door threshold bar, tucked the existing cable underneath and fitted a new door contact to restore the detection circuit.
As part of the alarm repairs and servicing, we also completed the following work:
- Front door contact: Repositioned the existing wiring and installed a new magnetic door contact.
- Three motion sensors: Replaced three existing PIR motion detectors throughout the property.
- External alarm bell: Replaced the existing external siren with a new unit.
- Backup battery: Installed a new backup battery to support the alarm during a mains power failure.
- System health check: Completed a routine service and inspection following the repairs.
By retaining the existing Texecom Premier control panel, we were able to address the faults without unnecessarily replacing the whole system.
Hikvision 5MP CCTV Installation
Alongside the alarm repairs, the homeowner requested a new CCTV system to monitor the outside of the property.
Our engineers installed two Hikvision 5MP turret cameras, positioned to provide coverage of the front and rear gardens.
The installation included:
- Front garden CCTV camera: Positioned to monitor activity at the front of the property.
- Rear garden CCTV camera: Installed to provide additional security coverage at the back of the home.
- Hik-Connect mobile app: Connected the CCTV system to enable remote viewing using a smartphone.
The 5MP Hikvision cameras provide high-resolution footage, allowing the homeowner to monitor activity around their property.
With the cameras connected to the Hik-Connect app, the customer can conveniently view their CCTV remotely when away from home.
Find out more about our CCTV installation services in Dorset.
The Outcome
Following the repairs, the existing Texecom Premier alarm was restored to working order, with the tamper fault resolved and the replacement components installed.
A full system health check and routine service were then completed.
The homeowner also benefits from a new two-camera Hikvision CCTV system, providing additional visibility around the front and back of the property.
By combining intruder alarm repairs with a new CCTV installation, we were able to improve the home’s overall security while making use of the existing alarm equipment.
Intruder Alarm Repairs & CCTV Installation in Poole
At EAC Fire & Security, we provide professional intruder alarm installations, fault finding, repairs and servicing for homeowners and businesses across Hamworthy, Poole, Bournemouth, Broadstone and surrounding Dorset areas.
Whether your existing intruder alarm is showing a fault, requires replacement components or needs a routine service, our engineers can help.
We also specialise in CCTV installations and ongoing security system maintenance and repairs.
Contact EAC Fire & Security today to discuss your home security requirements or arrange a quotation.
